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The 30-Day Companion Website - Support, Beta Status & What to Expect

We are thrilled to have launched the companion website alongside The 30-Day Sobriety Solution book and are committed to creating a great all around experience. We want to welcome you to the support portal, which we will actively be updating with news, announcements and frequently asked questions. Here are a few important things we want to bring to your attention.

"Beta" Status - Currently the website is in "beta" status. Based on testing and feedback we are confident that it works across all leading platforms of desktop, tablet and mobile devices, and all content necessary for your success is currently available, but there is still a lot to do. For example, some of the pages on the site load slowly, so we are actively taking measures to speed it up and there is some bonus content and functionality that we are completing. We expect the site to be officially out of "beta" in the next 1-2 months.

Opening Support Tickets - Feel free to open a ticket from this support portal, but all we ask is you first check if there is already an answer to your question. You can easily search or browse through the FAQ.  

Future Website Development - We have some exciting things we are looking forward to adding to the site in the future, but right now we are focused on creating a great experience that works across all leading platforms. Please be patient as we work through all of this and remember that this website and community have been a considerable investment of time and money, far beyond what we have seen other books offer at no additional cost. We will never charge for access to any of the great resources mentioned in the book, and that you see on the site today, however we do plan to offer some additional paid services and features. These will address many of the requests we have gotten, as well as help us offset the considerable support costs of maintaining a dynamic membership website with thousands of members.

Thanks for being a part of the 30-Day Community!

Jack & Dave

18 Comments

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    maureen

    I'm finding this a bit difficult to follow

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    Kathy Kushner

    I'm having no luck accessing the website at all even though I've got confirmation of my registration.

     

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    Christiane

    I registered, got the email,. Confirmed and I am still not registered... I tried two different browser and... can you help? Thanks

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    Robert Farrell

    I see this is an ongoing problem, not being able access the companion site. Very disappointing, seems like a gimmick to sell their book.

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    Barby Hirsch

    Yep. Can’t access.

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    Barby Hirsch

    Yep. Can’t access.

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    She Hunt

    I want my money back! I agreed to read a book, not follow an “unuser” friendly website that is difficult to log on to. I can’t even complete the Day 1 Solution. Refund please!

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    She Hunt

    I want my money back! I agreed to read a book, not follow an “unuser” friendly website that is difficult to log on to. I can’t even complete the Day 1 Solution. Refund please!

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    Win

    Disappointed. Registered, activated but can't access the promised website either.

     

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    Natasha A Linton

    Not working. Does anybody check sites that creates them? Lame!

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    Win

    I womder if the authors, Jack Canfield and Dave, know about this serious issue. I’m on Day 3, and after an investment of time spent re-registering & sending emails, I still can’t sign in as a member for the exercises etc. Grrrr...

     

     

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    Judianne

    Has anybody managed to get interested the website?

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    Frankie Servetti

    I can't access the site!!!

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    Suzanne Rapcavage

    None of the links work. Is anyone even reading these comments?

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    Allyson Wonderland

    I cannot access it either!

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    Suzanne Russo

    Unable to access website, really frustrating.

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    Morgan

    Gotta say, it is terribly frustrating while attempting to begin this thirty day adventure only to have no website support.  It's obvious to me (please, correct me if I am wrong) that the website works in tandem with the book.  If that is indeed the case, it is certainly unacceptable that this site isn't working.  Especially considering the subject matter and the consistent daily work that should be taking place.  I hope this is remedied soon.

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    Morgan

    I have to agree with a previous comment made by another "30 Day" user.  When one is anxious and excited to begin on a path of sobriety with the promise of the support and website, and the site doesn't comply...it's time for Apple to give me a refund.  The book is no good without the working site.

    Edited by Morgan
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